1. CrackBerry Question's Avatar
    From one day to the next my BlackBerry Q10 has stopped displaying instant previews and lock screen notifications.

    It is infuriating.

    I have tried restarting the device multiple times, and have checked all the settings.

    The phone is running BlackBerry 10.2.1.2977 and no leaked or otherwise software has ever been loaded.

    Any and all help would be much appreciated xx
    10-14-14 01:24 PM
  2. Jimberry Storm's Avatar
    Instant preview only works when phone is "awake" on this software. I would pull battery for five minutes min. If your not fixed might have to back up and reload software using BB Link. Do you have any android apps running when this happens? Or maybe any "headless" apps?
    10-14-14 02:07 PM
  3. conite's Avatar
    Instant preview only works when phone is "awake" on this software. I would pull battery for five minutes min. If your not fixed might have to back up and reload software using BB Link. Do you have any android apps running when this happens? Or maybe any "headless" apps?
    Don't forget to completely shut down first before ever, ever pulling a battery on a bb10 device.

    Z30STA100-5/10.3.1.632
    10-14-14 02:09 PM

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