[CrackBerry Question]

Starting today, when I make/receive calls, I cannot hear anything, not even the ringing. It works fine if I use headphones or put it on speaker but otherwise nothing. Music plays fine, however.
I don't have the free flash light apps that seem to have caused this for others. I have no additional apps installed. I've tried the soft and hard resets. I removed and replaced the SIM and nothing seems to work.

This may be unrelated but I'll add it just in case:
For one contact, some of their texts start with [Receiving text] and then the latter portion of the message. This only happens with the one person and I never end up receiving the text. The affected texts are when they are giving me a date, but this has not happened in the past. They have an s5. I can send/receive texts from others and it's perfectly fine.

If anyone could shed some light it'd be much appreciated. I really like this phone and would like to remain using it.

Thanks!

[anon(9208252)]

You could try doing a back up of your device with desk top mgr and then try a security wipe , and restore with desk top mgr.