1. CrackBerry Question's Avatar
    Hello
    I recently today received an update for os 10.3.1. And after that I am unable to use camera it gives an error 'your device has to be cool down to start camera'. Also it doesn't charge. My phone is dead now, I am unable to use and charge.
    Can anyone help me out with this?
    Blackberry q10
    02-13-15 11:46 PM
  2. anon(9208252)'s Avatar
    Make sure the battery is good and tight, if not shove a small piece of paper in to tighten it up , then leave plugged in and see what happens, you could also try a hard reset.
    02-13-15 11:52 PM

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