1. CrackBerry Question's Avatar
    I bought the new Classic last week and just received in the mail. I went through the set up, called AT&T to switch my account over and began using. IT DOESNT RING! It vibrates but no sound. I turned it off and back on, didn't work...went into Phone settings, regular settings, etc and all have sound as high as it goes. When my bluetooth headset is on, it will ring in my ear or when I play videos it plays in my ear but will not ring or play from the phone. Do I have a defective phone?
    02-03-15 12:24 PM
  2. chopachain's Avatar
    I bought the new Classic last week and just received in the mail. I went through the set up, called AT&T to switch my account over and began using. IT DOESNT RING! It vibrates but no sound. I turned it off and back on, didn't work...went into Phone settings, regular settings, etc and all have sound as high as it goes. When my bluetooth headset is on, it will ring in my ear or when I play videos it plays in my ear but will not ring or play from the phone. Do I have a defective phone?
    Have you tried turning up the volume in settings, notifications?
    02-03-15 12:37 PM
  3. JBPat's Avatar
    Yes, I did....it's set as loud as it will go but still nothing
    02-03-15 12:47 PM
  4. DetritalGeo's Avatar
    I have found that when new, and on the "Normal" sound profile, everything was defaulted to NO Sound.

    I had to go into every email and app to enable sound. Odd

    Posted via CB10
    02-03-15 12:55 PM

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