1. CrackBerry Question's Avatar
    my device resets itself and I loose all my apps in the process,its running on the ios 10.3.1.522
    03-04-15 11:43 AM
  2. jaydee5799's Avatar
    Download the files from here to your PC:
    OS 10.3.1.2267 / SR 1581 Autoloaders

    Download the file to your PC, close Link, cable your PC to your phone, unzip the file and click the exe. reload the OS and see if this still happens
    03-04-15 07:24 PM
  3. uozdemir13's Avatar
    Hey jaydee5799,

    Firstly thanks for your suggestion. I have followed your instructions yet however I still have the same problem as listed above. It has happened twice now where the phone just my itself resets everything to factory settings and I lose all my data.

    It also happens when I remove the battery or turn off the phone. Whenever I turn on the phone its like a brand new Q10. Any more suggestions?
    03-08-15 11:16 AM
  4. Joshua Davies2's Avatar
    I'm having same issues too
    04-15-15 01:37 AM

Similar Threads

  1. My Z10 has become laggy and slow
    By d11sully in forum BlackBerry 10 OS
    Replies: 7
    Last Post: 03-08-15, 10:03 AM
  2. Why does my phone reset itself?
    By CrackBerry Question in forum Ask a Question
    Replies: 1
    Last Post: 03-04-15, 11:41 AM
  3. Replies: 1
    Last Post: 03-04-15, 11:24 AM
  4. Why isn't my spacebar auto-text suggestion text not working?
    By CrackBerry Question in forum Ask a Question
    Replies: 0
    Last Post: 03-04-15, 11:14 AM
  5. Replies: 0
    Last Post: 03-04-15, 10:28 AM
LINK TO POST COPIED TO CLIPBOARD