1. CrackBerry Question's Avatar
    As of yesterday, my facebook crashes when i open it on my BB Z30. Browser only crashes when accessing FB. It works fine on other internet sites. Has always worked on FB until today. I get the message: "the browser has crashed unexpectedly. You can choose to restore the pages or create a new blank page" i checked for updates and I have the most recent operating system. I've rebooted and reset the phone. What can I do to resolve this issue? It is having a negative on my personal and business life.
    06-08-16 09:35 PM
  2. Denise in Los Angeles's Avatar
    If you are using the shortcut to Facebook, it's not linking to the page correctly.

    Try using your browser instead, and save your page as a bookmark.

    Posted via the Diva's beautiful Red Passport!
  3. Bill Wilder's Avatar
    I'm having the same problem if you find the answer share it Please
    06-08-16 10:12 PM
  4. Denise in Los Angeles's Avatar
    If you are using the shortcut to Facebook, it's not linking to the page correctly.

    Try using your browser instead, and save your page as a bookmark.

    Posted via the Diva's beautiful Red Passport!
    06-08-16 10:53 PM
  5. chm985's Avatar
    I am having the same issue on my passport. I can't access facebook on any browser without it crashing instantly.
    06-09-16 12:33 PM
  6. kbalaz's Avatar
    If you are using the shortcut to Facebook, it's not linking to the page correctly.

    Try using your browser instead, and save your page as a bookmark.

    Posted via the Diva's beautiful Red Passport!
    tried that, its not working either
    06-09-16 08:20 PM
  7. Ment's Avatar
    Two members say this works.

    Try fix described here by clearing cache and going in and out of desktop mode. Facebook mobile website
    06-09-16 09:31 PM

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