1. CrackBerry Question's Avatar
    My phone asks me to clear phone memory. Of 1 gb....when I have already done that..i hv deleted evry app n possible folder..now d oly thing left is system folders which I can't do anything about...it's it wants me to clear 1 gb,oly then it will initiate the update...please help
    02-20-15 11:13 AM
  2. jaydee5799's Avatar
    You are going to have to download the update in an autoloader form and update yourself. It will wipe your phone and then you can install the OS update yourself. I think that's going to be the easiest way. Do you have a Z3 or Q5?
    02-20-15 11:19 AM

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