1. CrackBerry Question's Avatar
    My Z10 refuses to charge when plugged into a wall socket or laptop. It just shows a red exclamation mark over the battery when it is connected. I don't think its a charging port related problem because link recognizes it and i can transfer files. The problem is it doesnt charge.
    11-21-14 09:14 AM
  2. JamBueree's Avatar
    Have you tried rebooting?

    BlackBerry Z10 | 10.3.0.1052
    11-21-14 09:15 AM
  3. JavierJosh's Avatar
    Yes I have done that severally
    11-21-14 09:26 AM
  4. nico2004's Avatar
    Also could be that you are using other type of power cable instead of the blackberry one
    jojo beaconsfield likes this.
    11-21-14 09:27 AM
  5. ronfc's Avatar
    It's shows that when the battery's temperature is too high or you're using a broken cable / connector.

    Cave, cave, moderator videt
    jojo beaconsfield likes this.
    11-21-14 09:29 AM
  6. JavierJosh's Avatar
    I don't know if it could be due to not upgrading to the new os.
    11-21-14 09:30 AM
  7. JavierJosh's Avatar
    The cable I use works with other BB z10s and the battery isnt hot
    11-21-14 09:42 AM
  8. dbq10's Avatar
    Do you have a spare battery that you can try, to rule out a bad battery? Since you can't USB charge from your laptop could the USB port be loose? I think it doesn't take much to damage the connection.
    01-29-15 11:47 PM

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