1. Sfmeng's Avatar
    Three days ago I emailed a photo and it kept being resent every time I turned on the phone. That seems to have stopped. Yesterday, I lost the ability to send emails. When I try to send an email, it shows as a read email with the envelope icon instead of a checkmark. Today, I can't send or receive email on two email accounts.

    I am on a Q10 running 10.2.1.3014 on AT&T

    I have tried pulling the battery and re-booting but that didn't help.
    10-07-14 05:11 PM
  2. jaydee5799's Avatar
    Have you tried calling your service provider? I suppose the ultimate thing to do would be to reload the OS, but don't do that yet. Let's see if someone has an idea.
    10-07-14 06:52 PM
  3. chuckwalla's Avatar
    What email account? Gmail? Outlook?

    What the what?
    10-07-14 06:56 PM
  4. Bonsaibo's Avatar
    Easy step is to remove the account completely and then add the account back.
    10-07-14 07:12 PM
  5. Sfmeng's Avatar
    tried that and it didn't work
    So I did a restore from my last backup, updated the passwords and I'm back in business.
    Still don't know what was wrong but it's rectified.
    Thanks everyone that responded
    10-07-14 08:55 PM

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