1. CrackBerry Question's Avatar
    Have had playbook for 3 years and it has performed well.Suddenly I can send emails but not receive them .Any ideas please. Frustrated and wasting too much time!!
    10-04-14 11:26 AM
  2. tdaye's Avatar
    Have you tried to remove and re add the account?

    Posted via CB10
    10-04-14 11:35 AM
  3. Dianne Coles's Avatar
    How do I do that? Not that computer literate but an IT professional cant do it!! Is there an you tube video that could help? Thanx.
    10-04-14 12:26 PM
  4. tdaye's Avatar
    Go into "accounts" and remove that account, then go back into account and re add it..

    Posted via CB10
    10-06-14 10:13 AM

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