1. CrackBerry Question's Avatar
    My Blackberry Passport is locked to Vodafone (UK) and both bbcodesource and vodafone are unable to unlock it. VF email me back with "We have been unable to proceed with your request as when we checked the details you gave us for this IMEI (***************) we can see this is a duplicate request for this IMEI Number.

    What happens next?
    If the number you gave us is not right, you will just need to fill in our online form again.. If it was provided by another network, you will need to speak to them.

    Thanks,

    Vodafone Customer Services Team"

    Their customer service are pretty unhelpful, they just keep going round in circles. If anyone has experienced the same thing or has any suggestions that would be great.

    Thanks in advance.
    01-22-15 06:32 PM
  2. guygardner73's Avatar
    Simply walk into your nearest Vodafone store, give them 20 quid and tell them to unlock it. If they can't, demand a replacement.

    PassportSQW100-1/10.3.0.1418 O2 UK
    01-23-15 04:40 AM
  3. Zmain's Avatar
    Simply walk into your nearest Vodafone store, give them 20 quid and tell them to unlock it. If they can't, demand a replacement.

    PassportSQW100-1/10.3.0.1418 O2 UK
    20 is still too high.

    Posted via CB10
    01-23-15 05:06 AM
  4. guygardner73's Avatar
    20 is still too high.

    Posted via CB10
    O2 did my Z10 for free. You've got two choices: pay Vodafone or leave it locked. It doesn't sound like anyone else can unlock it. If you wanted an unlocked one, should have gone to CPW like the rest of us. Bottom line is if you don't want a locked mobile, don't buy one in the first place.

    PassportSQW100-1/10.3.0.1418 O2 UK
    01-23-15 09:50 AM
  5. rocker_man1's Avatar
    I had this issues with my Z30. Rogers here had to contact BlackBerry and BlackBerry had to reset to a new unlock code.

    Posted via CB10
    01-23-15 10:34 AM
  6. sk8er_tor's Avatar
    Is your Passport brand new or refurbished/repaired/replaced?
    01-23-15 11:52 AM

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