1. CrackBerry Question's Avatar
    It happened suddenly a few days ago. When the device was connected, BB Link started automatically as usual. But a window appears immediately saying "BB Link has stopped working", followed by "Windows can check online for a solution to the problem" etc. (nothing happened when I click it". The problem detail showed event name as "CLR20r3".

    I tried uninstall and reinstall the BB Link, restart Windows in between. No help. BB Blend works fine though.

    Lucas
    09-23-16 04:25 AM
  2. DaFoxGrey's Avatar
    Windows 10?
    If so, there was a recent update to Windows 10 that has reportedly caused Link to crash.
    Windows 10 Update 1607 Broke Blackberry Link
    09-23-16 08:18 AM
  3. freakinvibe's Avatar
    There seem to be 2 issues with Blackberry Link:

    1) Blackberry Link crashes on startup of Link

    2) Link starts fine, but when you connect your BB10 device via USB, it is not recognized by Link.


    I had problem 2). It happened when I installed iTunes 12.5.1.21. Here is how I solved it on Windows 10:

    Uninstall iTunes
    Uninstall Apple Application Support (32-Bit)
    Uninstall Apple Application Support (64-Bit)
    Uninstall Apple Mobile Device Support
    Uninstall Apple Software Update
    Uninstall Bonjour
    Uninstall Blackberry Link

    Restart your computer

    Install Blackberry Link (Just the Drivers and Blackberry Link, not Blend). File name:
    BlackBerryDesktopSoftware_1.2.0.52_B59.exe

    It worked for me afterwards. I am a happy bunny. You just can't have iTunes and Link on the same computer anymore.
    09-27-16 04:28 AM
  4. John Clark's Avatar
    10-03-16 04:09 PM

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