CrackBerry Genius of Geniuses
Link works fine with Windows 10.
uninstall the software and redownload and install the software again. reboot your Computer
NOW, when you open Link, RIGHT click on the program and "run as administrator".
If you still have a problem connecting, check that your cable is attached correctly... try changing the USB port and you might want to take a can of compressed air and gently blow out the dust build up in the devices and computer ports and also clean the cable connections from oil build up from your fingers.