1. CrackBerry Question's Avatar
    Here goes:

    PROBLEM: Haven't been able to see a single darn BBM display picture since over a year. (could see it in the first month, but later they gradually disappeared)

    - I love the blackberry Q10. (SQN100-3 if that helps)
    - Had the phone for 1.5 years.
    - Tried reading various possibilities to fix it and failed (no doubt)
    - Carried out formats, Tried reloading the OS and upgrading BBM everytime in hope it might get fixed (it didn't)
    - The last thing i read was something about [Settings> About> Category> Network> Register Blackberry> and then a phone Reboot> followed by asking your contact to update their display picture again] (IT STILL FAILED)

    I'm running OS 10.3.1.1016 right now. don't worry, i'm sure its not cause of the OS cause this is yet recently loaded 3 hours back.

    PLEASE HELP ME.
    i really don't wanna switch to an iPhone6 due to frustration. I've dissed iPhones all my life. i honestly love this phone and i really wish you guys can help me.

    Cheers
    12-05-14 09:17 PM
  2. rebroker2009's Avatar
    When you wipe, do you do a restore? Try loading a fresh OS and do not restore anything, carry on as if it was a new device. See if that brings back your friends pics on bbm

    Blackberry Passport running 10.3.1.1151
    12-05-14 09:54 PM
  3. Mayowa Pitan's Avatar
    it is not working please, any other solution
    05-20-15 10:50 AM

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