1. Paraliotis's Avatar
    hello guys

    I have this situation from the begining i got the Z 10 with Facebook app but it heats up the phone when i use the facebook or i chat through inbox why ???? Fb is an adroid up????

    it gets the mobile really hot then i log out and sometimes take the baterry off to cool the phone ...
    09-20-14 04:56 AM
  2. jaydee5799's Avatar
    I don't believe we can say that android apps make the phone run hot. The only time I saw that was when I had to reload the OS because some app was running in the background all the time. I had no idea what it was and it drained my battery and made my phone so hot it burned my hand!
    Paraliotis likes this.
    09-20-14 06:31 AM
  3. cycle_wala's Avatar
    Take a screen shot of your device monitor screen. That would help us identify your issue better, probably.

    hello guys

    I have this situation from the begining i got the Z 10 with Facebook app but it heats up the phone when i use the facebook or i chat through inbox why ???? Fb is an adroid up????

    it gets the mobile really hot then i log out and sometimes take the baterry off to cool the phone ...


    Posted via CB10
    09-20-14 07:08 AM
  4. Paraliotis's Avatar
    when I had to reload the OS because some app was running in the background all the time. I had no idea what it was and it drained my battery and made my phone so hot it burned my hand!
    how do u know u have background apps you can see them in the right small windows right???
    So no background apps nothing open just FB app and it happens when i chat through FB inbox app not fb chat , normal facebook app that comes with my Z 10 STL 100-1. it is up to date.
    @ cycle_wala

    why you need my device monitor its an facebook app that can anyone download, as i use it it get hotter and hotter ..

    and one question is it ok if I use adroid apps on BB 10.2.1.2977 since it works normally and does not heat up the phone? or i'd better wait for the 10.3.1 until it goes on air and then download android apps???
    09-21-14 04:45 AM
  5. cycle_wala's Avatar
    Have you opened your device monitor screen ever?

    And I have a feeling that you misunderstood that maybe I asked the device monitor screen shot to take off any personal data off you?

    I suggested you to post the device monitor screen so that it would be easier to isolate the problem.

    And to answer your next question, why do you even have a doubt about using android apps? If you like them, use them. No harm. No foul.


    PS. I still haven't got a clue about what you said about "right small windows". If that was 'active frames' you were talking about, that was not what the poster above mine mentioned.

    how do u know u have background apps you can see them in the right small windows right???
    So no background apps nothing open just FB app and it happens when i chat through FB inbox app not fb chat , normal facebook app that comes with my Z 10 STL 100-1. it is up to date.
    @ cycle_wala

    why you need my device monitor its an facebook app that can anyone download, as i use it it get hotter and hotter ..

    and one question is it ok if I use adroid apps on BB 10.2.1.2977 since it works normally and does not heat up the phone? or i'd better wait for the 10.3.1 until it goes on air and then download android apps???


    Posted via CB10
    Paraliotis likes this.
    09-21-14 01:07 PM
  6. Paraliotis's Avatar
    i found the device monitorClick image for larger version. 

Name:	IMG_20140922_122311.png 
Views:	135 
Size:	131.9 KB 
ID:	299575Click image for larger version. 

Name:	IMG_20140922_122258.png 
Views:	135 
Size:	140.9 KB 
ID:	299576Click image for larger version. 

Name:	IMG_20140922_122302.png 
Views:	135 
Size:	132.9 KB 
ID:	299577 , facebook is loged in and i use home wi-fi for net connection.(if you want any other details ask )

    Hah yeah i was Talking about active frames .
    sorry new to blackbery!
    09-22-14 05:26 AM
  7. cycle_wala's Avatar
    When asking about the device monitor screen, I was referring to the tab section with battery levels. Set it to last 48 hrs and post again


    i found the device monitorClick image for larger version. 

Name:	IMG_20140922_122311.png 
Views:	135 
Size:	131.9 KB 
ID:	299575Click image for larger version. 

Name:	IMG_20140922_122258.png 
Views:	135 
Size:	140.9 KB 
ID:	299576Click image for larger version. 

Name:	IMG_20140922_122302.png 
Views:	135 
Size:	132.9 KB 
ID:	299577 , facebook is loged in and i use home wi-fi for net connection.(if you want any other details ask )

    Hah yeah i was Talking about active frames .
    sorry new to blackbery!


    Posted via CB10
    09-22-14 07:44 AM
  8. Paraliotis's Avatar
    Click image for larger version. 

Name:	IMG_20140923_105259.png 
Views:	27 
Size:	153.7 KB 
ID:	299790Click image for larger version. 

Name:	IMG_20140923_105317.png 
Views:	27 
Size:	138.9 KB 
ID:	299791
    hope this will help actually i don't use any more fb app so the problem is eliminated by this no warming of the phone .
    09-23-14 03:57 AM

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