[CrackBerry Question]

All users in one of my foreign offices are having issues seeing published apps in BlackBerry World. It was working for since the server was deployed over a year ago, and suddenly stopped working. The Apps are still configured on the server side as they had been. The server version was 10.2.0, I decided to update to 10.2.4 to see if this would resolve the issue, but the issue persists. Any input would be appreciated, thanks.