1. CrackBerry Question's Avatar
    hello,

    my z10 was working just fine, i wanted to give it to my sister so i wiped it and after the wipe i couldn't get past the gesture setup has anyone found a solution to this problem
    01-20-15 12:41 PM
  2. H4zN's Avatar
    Reload the software via BlackBerry Link or with an autoloader. Or have you already done that?

    Posted via my 'Classy' Classic
    01-20-15 12:43 PM
  3. Jerry Maguswi's Avatar
    downloading auto loader but am still in shock what cause that is my screen dead cause i can swipe left, right, up but i can not swipe down i did a battery pull but still and bb link is saying no new update found
    01-20-15 12:58 PM
  4. H4zN's Avatar
    downloading auto loader but am still in shock what cause that is my screen dead cause i can swipe left, right, up but i can not swipe down i did a battery pull but still and bblink is saying no new update found
    Go to preferences and then look for reload software in BlackBerry Link. It should find the most recent OS available.

    Posted via my 'Classy' Classic
    01-20-15 12:59 PM
  5. Jerry Maguswi's Avatar
    the device setup is not completing its stuck at the gesture screen i can not swip down so bb link detects the pin reboots the device and then says no update available
    01-20-15 01:04 PM
  6. H4zN's Avatar
    Then autoloader should be the way to go. Don't worry, your screen won't go bad hardware wise due to a device wipe.

    Posted via my 'Classy' Classic
    01-20-15 01:08 PM
  7. conite's Avatar
    Here's the latest autoloader:

    Leaked OS 10.3.1.2072 Download Links

    Mark sure you select the correct device. Just download on your PC, unzip the file, plug in the device, and run it.

    Z30STA100-5/10.3.1.1949
    01-20-15 01:12 PM
  8. Jerry Maguswi's Avatar
    just cant swipe down will let you know how the reload goes
    01-20-15 01:15 PM
  9. Jerry Maguswi's Avatar
    thanx its stl100-1 originally 10.0.10 will install it but can rule out screen or sensor failure?
    01-20-15 01:17 PM
  10. conite's Avatar
    thanx its stl100-1 originally 10.0.10 will install it but can rule out screen or sensor failure?
    If all your other gestures are working, it's hard to imagine a hardware failure.

    Z30STA100-5/10.3.1.1949
    01-20-15 01:26 PM
  11. Jerry Maguswi's Avatar
    its hard to imagine will post back when this install is done thank you.......is there a way to skip the tutorials ?cause if m stuck at the same place then i dont know
    01-20-15 01:32 PM
  12. Blackberry-Prince's Avatar
    You running a leak?

    Posted via CB10
    01-20-15 01:55 PM
  13. conite's Avatar
    its hard to imagine will post back when this install is done thank you.......is there a way to skip the tutorials ?cause if m stuck at the same place then i dont know
    You can't continue without doing those two tutorial gestures during the setup.

    Z30STA100-5/10.3.1.1949
    01-20-15 01:57 PM
  14. Jerry Maguswi's Avatar
    no its the default OS (official) i just wiped it and now cant get past the gesture screen
    01-21-15 05:03 AM

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