1. CrackBerry Question's Avatar
    bought my wife a Z30 and she's unable to update software. message was free up 1.5 GB. i deleted all her pics and vids as well as all of her apps including fb,, twitter and every app. Started download and half way through i get a message to free up 1.3 GB. there's nothing left to remove? tried to restart and everything anyone have a suggestion? please help she already talking about going back to her crapple... thanks for your help!
    02-25-15 12:04 AM
  2. Umaima_B_Dia's Avatar
    You'll need to perform a security wipe and then proceed with the upgrade. The installation size is bigger than the file size.
    02-25-15 12:36 AM
  3. Drmoe's Avatar
    I'll give that a try thanks!
    02-25-15 10:46 AM
  4. conite's Avatar
    Or just update using BlackBerry Link instead. It doesn't use near as much space on your device.

    Z30STA100-5/10.3.1.2267
    02-25-15 10:48 AM

Similar Threads

  1. Replies: 12
    Last Post: 02-28-15, 11:25 PM
  2. Why I am unable to install apps on my BlackBerry OS 10.2.1.3058?
    By Krishna Pratap in forum BlackBerry 10 OS
    Replies: 1
    Last Post: 02-25-15, 01:11 PM
  3. Happy to be back
    By Blackberryblade in forum BlackBerry Passport
    Replies: 10
    Last Post: 02-25-15, 11:30 AM
  4. Not able to upgrade to 10.3
    By imam turmuji in forum BlackBerry Q10
    Replies: 1
    Last Post: 02-25-15, 12:38 AM
  5. Why can't I see what I type on BBM with OS 10.3?
    By CrackBerry Question in forum Ask a Question
    Replies: 3
    Last Post: 02-24-15, 11:32 PM
LINK TO POST COPIED TO CLIPBOARD