1. Ivan Constantine Mendez's Avatar
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    Posted via CB10
    10-10-14 02:21 PM
  2. Ecm's Avatar
    This indicates that you're trying to log on with a different BlackBerry ID from the one originally used. To change to a new BlackBerry ID, you first have to perform a security wipe -- and all data will be lost. You will not be able to restore a backup taken while under the original ID.

    In other words, a clean, fresh start.
  3. serbanescu's Avatar
    Are you using the original BlackBerry ID and still get the message?
    10-10-14 02:24 PM
  4. Ecm's Avatar
    This indicates that you're trying to log on with a different BlackBerry ID from the one originally used. To change to a new BlackBerry ID, you first have to perform a security wipe -- and all data will be lost. You will not be able to restore a backup taken while under the original ID.

    In other words, a clean, fresh start.
    10-10-14 02:24 PM
  5. AnimalPak200's Avatar
    You can only use one blackberry ID per device at a time. Whatever BlackBerry ID was used during the initial device set up, has to be used for BBM and BlackBerry World, etc. The only way to change the BBID on a device is to do a security wipe.
    10-10-14 02:24 PM
  6. AnimalPak200's Avatar
    damn... too slow.
    10-10-14 02:24 PM
  7. FrankIAm's Avatar
    You have to use the same one you used when you first activated the device. If you wish to use another one, then wipe it.

    Im guessing the person who sold you the phone did not wipe it.
    10-10-14 02:25 PM
  8. Ivan Constantine Mendez's Avatar
    I'm using the a single BBID for two BBs from the start. Recently, I did reset my BBID with my 2nd BB, it's working well. But not with my BlackBerry Q10.

    Posted via CB10
    10-10-14 03:33 PM
  9. revelations65's Avatar
    Now I have to wipe the device loose the apps what a load of nonsense,

    Not happy
    12-14-14 06:38 AM

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