1. CrackBerry Question's Avatar
    Every time I try opening the app it won't open or it says " bbm has lost its connection"
    02-10-15 05:12 AM
  2. blueyestm's Avatar
    what phone, what os, have you tried reloading bbm - can't help if you don't supply more details
    02-10-15 06:58 AM
  3. Aseel Hassan's Avatar
    The Q10 , I have the latest os 10.2.1.3062 , yes I've tried a couple of times but it won't work!!! the app itself won't open !!
    02-10-15 08:27 AM
  4. herbersh's Avatar
    02-10-15 08:43 AM
  5. Aseel Hassan's Avatar
    I tried but it just opens my blackberry world to
    bbm and says "open" !! If I do a security wipe will it work again ?
    02-10-15 09:17 AM
  6. blueyestm's Avatar
    security wipe will only wipe the data, sounds like you may need to reload the OS itself which will also wipe any data so back up first!
    02-10-15 09:42 AM
  7. Aseel Hassan's Avatar
    How do I reload my OS ?
    02-10-15 09:55 AM

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