1. CrackBerry Question's Avatar
    Hi guys, I have a Blackberry Z30 with the latest software. After I did the update on Whatsapp, I looked at everywhere in the application but just can't find any Code Scanner for the new whatsapp web extension. I read that we should slide a finger from up to down as we do it to access settings button, but that doesn't give me anything. I looked at the menus, settings, everywhere but just can't find it, would you mind helping me?
    01-22-15 06:12 AM
  2. dkonigsberg_wa's Avatar
    We enabled this feature via a server-provided setting that the client only checks once a day (or on install/upgrade), which the app only checks on startup.

    So if its not there yet, just close/reopen the app. If its still not there, try again in a few hours. Worst case, you can follow the other suggestions to force the check.

    FYI, you also have to be running at least version 2.11.1167, which is the newest BlackBerry World release.
  3. unabrogable's Avatar
    Same problem here. I'm on the BlackBerry Classic, and recently downloaded the latest version available on BlackBerry world, 2.11.1167. My boyfriend has the exact same version and the option appears on his Classic but not on mine.

    Posted via CB10
    01-22-15 06:39 AM
  4. tryfe's Avatar
    Delete and reinstall. That's how I got it to finally appear.

    Posted via CB10
    01-22-15 06:40 AM
  5. eldricho's Avatar
    Or just do a restart. That's how I got it after updating

    Posted via CB10
    01-22-15 06:50 AM
  6. BBisdabest's Avatar
    Hey, I'm the one that asked. Thanks to all, i managed to find it after just restarting it! Maybe auto-restarting apps after they are updated will be a nice upgrade, just like computer softwares
    01-22-15 07:28 AM
  7. Vikas Gupta2's Avatar
    Restart your phone, if it does not work, uninstall Whatsapp, reload it, worked for me

    The Crackberry Pirate  Z30STA100-2/10.3.1.2072
    01-22-15 08:00 AM
  8. benbraun322's Avatar
    I backed up, and then uninstalled and reinstalled.

    BlackBerry Z30 Chenpion
    01-22-15 08:09 AM
  9. dkonigsberg_wa's Avatar
    We enabled this feature via a server-provided setting that the client only checks once a day (or on install/upgrade), which the app only checks on startup.

    So if its not there yet, just close/reopen the app. If its still not there, try again in a few hours. Worst case, you can follow the other suggestions to force the check.

    FYI, you also have to be running at least version 2.11.1167, which is the newest BlackBerry World release.
    01-22-15 10:43 AM

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