1. habman2013's Avatar
    Posted via CB10
    04-07-15 10:50 AM
  2. jaydee5799's Avatar
    do you have two devices that you normally use by popping the sim out and putting it into another phone?
    04-07-15 10:59 AM
  3. sir mictol's Avatar
    Your bbm has been open on another device, clik the transfer and enter you bbid and password afterwards.

    Posted via CB10
    04-07-15 10:59 AM
  4. habman2013's Avatar
    Yes she just moved the sim card to a Z10.

    Posted via CB10
    04-07-15 11:37 AM
  5. habman2013's Avatar
    That message keeps coming up and the circle won't go away.

    Posted via CB10
    04-07-15 11:42 AM
  6. mad_mdx's Avatar
    You needl to reload your os using BlackBerry link. I had a similar problem and nothing would help other than that.
    04-07-15 11:43 AM
  7. sir mictol's Avatar
    Have you tried using wifi on your device?, because sometimes, if there isn't a strong network it keeps cycling. Reloading os should be your last option not your only option.

    Posted via CB10
    04-07-15 11:47 AM

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