Handling several bugs after the new BB10 update (10.3.1.1565).
Maybe someone has already covered that topic but i am writing that post just in case.
Currently i am using a Z30 and before that, a Z10 , each for several months. I have my own experience with the latest Blackberry 10 OS updates .
It seems that for whatever reason, every BB10 update fails to work 100% on my phones, once installed. Thus i am always forced to do a security wipe, after every update.
However, I faced several new problems after the very latest update to 10.3.1.1565.
I downloaded and installed the update but the screen was flickering in some parts, especially when i was scrolling up or down. I also noticed that the phone was closing apps and restarting on its own, or would just freeze up.
I did a security wipe using the BB Link. After that, I tried to connect my phone to BB Link, to restore my contacts but the phone wouldn't connect. I deleted BB Link from my PC and re installed it from the phone. The phone would charge through the USB cable (as it did before) and the software and the drivers were downloaded successfully. However, when i launched BB Link and tried to connect my phone, it still wouldn't connect I used another USB cable but the issue would persist.
After several trials and errors, i fixed the problem by doing a security wipe directly from the phone (Settings > Security and Privacy > Security wipe ). ( i wasn't able to do it from the BB Link anyway)
For whatever reason, everything seems to be working properly.
* i am a PDA technician and i have fixed hundreds of issues related with hardware or software just by performing a security wipe. I strongly recommend it after every major OS update in your blackberry. In my Z30 it takes about 20 minutes. And maybe, wiping your phone without BB Link could work for you too.