1. CrackBerry Question's Avatar
    My blackberry passport keyboard does not light up in the dark. A reboot and even security swipe did not solve the problem. Running the BBVE shows my sensors are working fine but when I check, the sensors detects my phone is in sunny environment when actually it is in dark.

    Software release OS 10.3.1.908

    OS 10.3.0.1418

    Please help.
    11-02-14 01:09 AM
  2. higherdestiny's Avatar
    1. Try a full security wipe.
    2. Try reloading the original device software via Link.
    3. If the above steps fail, consider returning the device for warranty.
    11-05-14 11:03 PM

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