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I just did a security wipe on my Q5 (as I thought this would fix my issue) but I still have an odd situation where there is a mysterious amount of space being taken up on my Q5. I literally wiped the phone and went straight into storage and got this:
4.7 of 8 GB used
Device storage details:
System 2.06 GB User files 1MB Apps 644MB Free 3.22 GB
What is going on here?
the creator of this thread had a similar issue:
http://forums.crackberry.com/blackbe...roblem-906248/
Posted via CB10
Yes, I looked at that thread. But the conclusion there was it was an app that was installed that was causing the problem.
I completely wiped the phone and just started it up, picked my language and went straight to storage....
Just ran the CCleaner app as it was mentioned in the other thread...
"Analysis completed 5.48 MB can be saved."
:(
Go to Device Montor >> Storage, make a screenshot and post it here.
Posted via CB10
I did but it said it's waiting for mod approval. Not sure if this is standard for any pic posted or just because I'm new here...
Well, my own Q5 has 4.8 out of 8 used. The automatic 10.3 update (the first one) lept into my phone when i wasnt paying attention and luckily was a success. Its just the way it is.
At first i was intending to prevent this on the Q5 due to its already limited storage, but having a 32 gigabite memory card makes it ok. I did have some complaints from the phone soon after that it was too full and i uninstalled a few pointless apps and its all cool.
Correction, i forgot i gave that phone away and got another one which came with 10.3, and the old phone had 6.something filled up from the update before i deleted a few apps. This OS is 10.3.1.1779.
Ok, looks like the pic posted now as the second post in this thread.
I had the same problem on my old q5.
It happened when I had a failed update. The update downloaded, but failed to install.
So the update downloaded files were taking up the space on my phone.
When I would trry to restart the update I would get an error becauase there wasn't enough space.
I went onto blackberry link and reloaded the device software, and that did the trick
Posted via CB10
Tried this last night, sadly no change.
