1. CrackBerry Question's Avatar
    around 1.5 month ago, my bb z10 got some battery issue...and i've took it to their service center (of HCL INFOSYSTEM for bb in ghaziabad)
    on 31/07/14...after 10 days they told me that the phone have some chip problem and i'll got a new phone...and after that day whenever
    i call they said me"Sir, we don't have stock and we'll inform you"...so should i wait for next few months or i register a case on them..!!
    09-19-14 10:01 AM
  2. diegonei's Avatar
    I would have already.

    Also, next time, get in contact with BlackBerry directly before you go to a repair shop. Here are all the numbers:

    Rim Support
    Tel:
    Canada Toll Free: 1-877-644-8405
    United States Toll Free: 1-877-644-8410
    Puerto Rico Toll Free: 1-855-651-4936
    Email: playbooksupport@blackberry.com
    (UK Support) 0800 096 2805


    Playbook French Support
    Smartphones BlackBerry Z10 - Tous les Téléphones Portables BlackBerry - FR - France
    Phone : 0800 914 533 (within 90 days from activation)


    BlackBerry Customer Support Center
    Austria:0800-297-476
    Belgium:800-77-980
    Bulgaria: 00800-118-1115
    Denmark: 802-50198
    France: 800-914-533
    Germany: 800-181-6530
    Italy: 800-789-272
    Luxembourg: 800-2-2187
    Netherlands: 800-022-7316
    Norway: 00-1-647-426-7058
    Poland: 00-800-112-43-59
    Portugal: 800-827-760
    Russia: 8-800-100-9643
    South Africa: 0800988892
    Spain: 900-866-969
    Sweden: 02-079-4448
    Switzerland: 0-800-802-492
    United Kingdom: 08000962805


    Germany: 0800 1816530 (Gebhrenfrei)
    North-America: 1 877 255 2377 (Toll Free)
    UK: 0808 100 7466 (Toll Free UK only)
    Outside UK: +44 1753 558400
    Worldwide: 1 519 888 6181


    (BTW: Helpdesk for BlackBerry devices -except PlayBook- for Germany:
    0180 3302626)


    help@blackberry.com
    09-19-14 10:14 AM
  3. German Alavrez's Avatar
    I bought a Z30 trough the BB webpage and now, the BB call center does not give I straight answer where to send the bloody phone is been 4 months. I paid $580,00 for it.
    09-25-14 08:23 AM
  4. German Alavrez's Avatar
    BB call center told me to send the phone to Digital River in Plainfield Indiana, if you look out for the phone number they do not exist. Is a scam.
    09-25-14 08:33 AM
  5. raino's Avatar
    BB call center told me to send the phone to Digital River in Plainfield Indiana, if you look out for the phone number they do not exist. Is a scam.
    Here is a Digital River number: 1.866.957.0761

    Call them only if you ordered through them.
    diegonei likes this.
    09-25-14 11:24 AM

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