Voice Mail Notification Won't Go Away

I have icon indicating that I have a voice mail that just stays permanently on the phone, even though I don't actually have any messages.

I've tried restart the phone by holding down the the power key and then tapping restart, holding both of the volume keys, and the five swipes to reset the hub. None of it has worked.

Can anyone tell me how to get rid of that stupid notification? It's really annoying.

 Posted using my Z30 via CB10 

Originally Posted by crazigee

I have icon indicating that I have a voice mail that just stays permanently on the phone, even though I don't actually have any messages.

I've tried restart the phone by holding down the the power key and then tapping restart, holding both of the volume keys, and the five swipes to reset the hub. None of it has worked.

Can anyone tell me how to get rid of that stupid notification? It's really annoying.

 Posted using my Z30 via CB10 

Try this:

1. Call your BlackBerry phone number from another phone, leave a voice mail.
2. Use your BlackBerry to open, listen too, then delete the voice mail.
3. Hang up.
4. The notice should now clear off after a few seconds.

If above does not work, let the device sit for several minutes just to be sure, the try:

1. Call your voice mail from your BlackBerry.
2. Use the Send a Message option.
3. Enter your BlackBerry's phone number.
4. Record a message and Send, then hang up.
5. Wait a bit, then call your voice mail from your BlackBerry again.
6. Choose Listen to messages, then delete the message you had sent yourself.
7. Hang Up.
8. The notice should now clear off after a few seconds.

If all else fails, contact your cell carrier, as they are the ones who control the voice mail system.