1. Edward Maina's Avatar
    Hi, I have an issue with my vibration on my BlackBerry Q10. The vibrating setting is on for all calls, alerts and applications but it's not vibrating. I noticed this when my alarm was ringing and no vibration occurred. Kindly explain to me if this is a hardware problem on my phone.
    Kind regards

    Posted via CB10
    07-06-14 05:48 AM
  2. menshawy's Avatar
    Install BlackBerry Virtual Expert and go through the tests and let us know

    Posted via CB10
    07-06-14 06:27 AM
  3. Edward Maina's Avatar
    I've downloaded the Virtual Expert and I went through all the test. The vibration test I gave it a fail more than three times. I've submitted all the tests I've done but my vibration is still not working.
    Click image for larger version. 

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    Posted via CB10
    07-06-14 11:50 AM
  4. Rafael Angeles's Avatar
    I've downloaded the Virtual Expert and I went through all the test. The vibration test I gave it a fail more than three times. I've submitted all the tests I've done but my vibration is still not working.
    Click image for larger version. 

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ID:	283390

    Posted via CB10
    I dont know about that, it may be a hardware or software problem. Are you using a leak os? Try wiping then update os, it that didn't work maybe its a hardware.

    Posted via My Awesome Z10 | Follow me on Twitter @angelesrobby
    07-06-14 11:56 AM
  5. menshawy's Avatar
    Now you know there is a fault.. try a hard reset, if it didn't work wipe and check

    Posted via CB10
    07-06-14 01:15 PM

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