1. CrackBerry Question's Avatar
    I bought a Sprint enabled Blackberry 9350 off the internet to replace my old 9350.
    Both Sprint.
    I have downloaded the configuration without issue.
    I went to the sprint, they programmed the new phone on my account.
    However the phone won't allow me to update the profile on it.
    The store couldn't fix it so I am now sitting here with two bricks.
    I reconnected to the wifi with the new phone in an attempt to try to update the profile, but it times out and says to try again later.
    Any thoughts or help is appreciated.
    Thank you!
    01-28-17 10:31 PM
  2. johnnyswank2001's Avatar
    Press ## key twice.
    Nancy V: 2. Click the ALT key and type SCRTN, then press the green Talk button.
    Nancy V: Highlight Continue, then press trackpad.
    Nancy V: Click OK.
    Nancy V: Once the phone powers on, turn on Mobile Network.
    01-29-17 12:58 AM

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