Unsupported format, cant play video taken on my bb bold 9900
Hi good afternoon. I'm a newbie here. I've tried to go through to see if i can find anything simmiler.
I've recorded many videos on my bb bold 9900, and everything was ok. Last weekend recorded again and the video doesnt want to play. Its a 19.8mb, 6.47min video. On my phone when play says unsupported format. Its lying as a file vid-20140427-00014.mp4
This video also dont have like the others on properties a item Thumbnail( default) . The thumbnail is blank.
Message i get when try to play is: video being played is of an unsupported format.
I hope any one can help me please.