1. CrackBerry Question's Avatar
    Hi,
    I'm unable to turn on my blackberry Z30. The red light constantly blinks. The hard reset does not start and when I try to reload the software, my pc appears to recognise the device (the light stays on green and blackberry link shows a Z30 as a connected device) and attempts to do the software update. Each time during the update the status reaches about halfway then goes not further regardless how long I leave it.

    Any thoughts gratefully received.
    08-18-14 04:13 AM
  2. menshawy's Avatar
    Hello and welcome to CB

    Do you remember what did you do lately on the phone?
    08-18-14 04:16 AM
  3. ptb007's Avatar
    thanks for the quick reply. In answer to your question, nothing out of the ordinary, battery died and i found I could not turn on the phone. So i tried to upgrade the OS and since then have been unsuccessful.
    08-18-14 04:21 AM
  4. menshawy's Avatar
    thanks for the quick reply. In answer to your question, nothing out of the ordinary, battery died and i found I could not turn on the phone. So i tried to upgrade the OS and since then have been unsuccessful.
    Try charging the phone, use stock charger, let it charging for 2-3 hours and then have link prepared and try again to reload OS

    Join my photography channel
    08-18-14 04:30 AM

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