1. sushantmittal's Avatar
    I have a blackberry Z10 buy few days back. And update the latest os available (soft release- 10.2.1.2941 , os version- 10.2.1.3175)
    And i am not able to install any apps either from blackberry world nor from any other source i.e andriod apps via .apk files.
    In blackberry world when i check download section there i find an error ('utf8' codec can't decode bytes in....)
    Its just damn irritating .
    Anyone facing same issues?
    06-29-14 12:05 PM
  2. anon721037's Avatar
    Try a hard reset, hold volume buttons up and down at the the same time until you see the blue loading circle.
    06-29-14 12:25 PM

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