1. kemtronics's Avatar
    Hello,

    So I purchased a Z30 on the recent promotion to upgrade from my trusted Q10, I ran a full backup of my Q10 and restored it to my Z30. Shortly afterwards I noticed that my Remember data was not transferred.

    BlackBerry Link cannot restore them in a custom restore and the app has no way of sharing the notes.

    Is there any way to get these notes over to my Z30?

    Am I overlooking something?

    Please help. Thanks.

    Posted via CB10 on my Z30 without my Remember notes
    12-06-14 06:20 AM
  2. misterabrasive's Avatar
    Download Backup Pro from BB WORLD to your Q10. But be prepared to pay for the app. It's a great app that will backup most everything on your device, including Remember. Then sign in on your Z30 and restore.

    Posted with my Z10 on Verizon 10.2.1.3253
    FireChestApps likes this.
    12-06-14 01:16 PM
  3. Judyam's Avatar
    Mine transferred into the Remember app (under in filed entries) with BlackBerry Link

    Posted via CB10
    12-06-14 01:22 PM
  4. kemtronics's Avatar
    Backup Pro worked. Thanks

    Posted via CB10 on my Z30
    FireChestApps likes this.
    12-08-14 03:08 AM
  5. misterabrasive's Avatar
    Backup Pro worked. Thanks

    Posted via CB10 on my Z30
    You're welcome. The developer is really good to work with. If you have any problems, just email him. He will follow up.

    Posted with my Z10 on Verizon 10.2.1.3253
    FireChestApps likes this.
    12-08-14 07:46 AM
  6. ahmedhanif911's Avatar
    My contacts get stuck on archive when restoring anyone have same issue?

    Ive backed up a 10.3.1 leak and trying to restore to a passport on 10.3

    BlackBerry Z10
    12-09-14 07:03 AM
  7. Judyam's Avatar
    I hi had a similar freeze up using BlackBerry Link when trying to backup old z30 to switch to new z30 device to transfer data to /switching to new replacement z30. Th BlackBerry LINK program kept getting g stuck at 36% of copying the old device data several times. I had to try several different methods (Device Switch, BlackBerry Link, BlackBerry Protect backup file) and I'm not even sure which actually was the method that worked, butduri.g process of getting stick to 36 % copied, and trying the other methods, all of sudden I realized that everything did seem to to transfer over to new device. The process took so long, days, freezing at 36% copied and getting stuck, that I got involved in other tasks, multitasking, and at some point when I came back to my computer I noticed that everything had transferred (and by then not sure which method I was hooked up to), but all data seemed transferred (or I finally had had enough aggravation and accepted what did get transferred and then prepared the old device for return. But I think everything, including apps, transferred. I was very disappointed with how BlackBerry Link kept freezing up, so I think I will un-install BlackBerry Link from my pc and reinstall it, to see if BlackBerry Link will work better after reinstalling it, ...maybe u could try that (reinstalling BlackBerry Link
    12-09-14 05:05 PM
  8. Judyam's Avatar
    But next time so will purchase and use Backup Pro, seems well worth the cost to avoid all the time consuming aggravation of bblink freezing (thanks for info on the qpp, mrabrasive)
    12-09-14 05:09 PM
  9. Judyam's Avatar
    Ahmedhan, which backup program were u is g when the archive got stuck? We're u using bblink or backup pro when urs got stuck in archive?
    12-09-14 05:12 PM
  10. ahmedhanif911's Avatar
    Backup pro
    Trying to restore a backup from a leak to a official, not sure if that's something to do with it

    Posted via CB10
    12-09-14 07:01 PM
  11. misterabrasive's Avatar
    As I said,earlier, if you have any problems,with Backup Pro, email the developer.

    Posted with my Z10 on Verizon 10.2.1.3253
    FireChestApps likes this.
    12-10-14 01:04 AM

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