1. Aymane Zerrouq's Avatar
    When I connect my Z10 STL100-2 to a computer with USB it shows me that there is a problem n when I use bleuthoot it works but the media not save in my phone.
    Any ideas please ? Thanks

    Posted via CB10
    10-10-14 11:11 AM
  2. Dazlr Boy's Avatar
    If its w8, then try to refresh ur pc and then reinstall the BlackBerry link,,,then check it will work....if then it also not work, restart ur device connecting via usb to pc....

    Same was happening with me....i was thinking its a fault in my device.i reloaded os many time but nothing...then I refreshed......n worked

    Posted via CB10
    Aymane Zerrouq likes this.
    10-10-14 11:18 AM
  3. Aymane Zerrouq's Avatar
    If its w8, then try to refresh ur pc and then reinstall the BlackBerry link,,,then check it will work....if then it also not work, restart ur device connecting via usb to pc....

    Same was happening with me....i was thinking its a fault in my device.i reloaded os many time but nothing...then I refreshed......n worked

    Posted via CB10
    Thanks a lot I will try doing this

    Posted via CB10
    10-10-14 11:21 AM
  4. Dazlr Boy's Avatar
    Otherwise uninstall the BlackBerry link First...
    Then connect ur BlackBerry to pc via usb..then u will get ur BlackBerry hub to ur "my computer" ..install that one..
    There will be an option of install drivers only,if u r not connected to internet...click on it and wait
    ..then reconnect ur device..,,it will definitely connect showing ur storage..then install BlackBerry link..and have done...
    2nd option is refresh the pc os..

    @dazlr
    10-15-14 05:51 AM

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