Okay, see if someone can help me with this. I am going to be transferring my contacts from the 9900 to the Z30. I downloaded BB Link to my computer and I need to enter my password. Problem is I can't remember what the hell I used as a password. Is there a way of transferring data without having to enter the password? The phone is on and working no problem. But when I go on the BB Link it wants the password from the device???