1. CrackBerry Question's Avatar
    Hello,My BB Torch 9810 is giving an error message"uncaught exception:Java.lang.NullPointerException"...I've not been able to access my phone since then. i have tried rebooting it several times but the same error message keeps popping up after it has rebooted. please, how can i fix this problem? Thanks. kenny
    07-21-14 01:52 AM
  2. rthonpm's Avatar
    Try reloading the software or if you've installed any new applications before the issue started, boot into safe mode and remove them.

    Posted via CB10
    07-21-14 06:24 AM

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