1. CrackBerry Question's Avatar
    I received an automatic update yesterday that signifigantly changed my phones display appearance, today I can't use my phone. all it displays is the yellow triangle and the message www.bberror/10-0005. so it seems my only option is to reload the OS. before I do that I want to recover what isn't backed up rather than lose everything. reloading the OS apparently totally wipes the device. does anyone know if it is possible to recover my photos and other data?
    07-31-15 11:07 AM
  2. Denise in Los Angeles's Avatar
    No. You will lose any data that is not already backed up. Or, you can keep that phone as a paperweight and not be able to use it.
    07-31-15 11:17 AM

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