1. woollee's Avatar
    After installing an android app (Play the Future) from the Amazon appstore my sms no longer works... I uninstalled the app but it made it even worse with severe lag when trying to access my texts... I have reinstalled the app but texting still is no good but lag in accessing us not as bad... HELP...

    Posted via CB10
    11-24-16 11:40 AM
  2. DaFoxGrey's Avatar
    After installing an android app (Play the Future) from the Amazon appstore my sms no longer works... I uninstalled the app but it made it even worse with severe lag when trying to access my texts... I have reinstalled the app but texting still is no good but lag in accessing us not as bad... HELP...

    Posted via CB10
    Uninstall the app and restart the Z30.
    11-24-16 12:15 PM
  3. woollee's Avatar
    I previously tried that, but I will try again... Thank you, here gies...

    Posted via CB10
    11-24-16 12:34 PM
  4. woollee's Avatar
    Same results... no texting and severe lag in accessing old texts... Thanks... Still looking for more ideas...

    Posted via CB10
    11-24-16 12:47 PM
  5. glwerry's Avatar
    If you search around a little bit in the forums I am quite certain there are instructions on how to correctly uninstall an Android app.
    11-24-16 01:27 PM
  6. Lusitano17's Avatar
    Same results... no texting and severe lag in accessing old texts... Thanks... Still looking for more ideas...

    Posted via CB10
    Rather than restarting device have you tried a "hard"reboot?
    Hold power button down for 20-30 seconds until the red LED flashes and the BlackBerry boot logo reappears then release.

    If on OS version 2836 have you installed the BlackBerry android runtime fix? If not go to the following link to install the patch.

    http://support.blackberry.com/kb/art...mber=000037772

    Posted via CB10
    11-24-16 01:39 PM
  7. woollee's Avatar
    Thank you, I will try these options when I get home... Will keep you posted on results....

    Posted via CB10
    11-24-16 02:23 PM
  8. woollee's Avatar
    I already had the runtime fix installed and re initialized it but to no avail... The hard boot did not work either, but thanks again for the suggestions... I think I may have to do a wipe, but I will hold out for a while... Trying to get text up and running without a wipe... If there are any further suggestions I'm open to them...

    Posted via CB10
    11-24-16 11:55 PM
  9. mad_mdx's Avatar
    Swipe down from home screen
    Open device monitor
    Go to the CPU tab
    Look for BlackBerry blend in the list of apps running
    Click it, and then close it


    Text messaging has stopped working on Z30-img_20161125_014901.png

    If that's not enough, go through every app that is in the list that isn't an essential app and close it.
    Good luck!
    11-25-16 12:50 AM
  10. woollee's Avatar
    Thank you all for your assistance... After doing all the above, many restarts and a good night's rest for my trusty Z30, it appears to have righted itself... I can not point to what made it so but it is working again with the app installed...

    Posted via CB10
    Lusitano17 likes this.
    11-26-16 09:04 AM

Similar Threads

  1. Word predictions not working with Outlook app
    By 1khalid in forum BlackBerry HUB+ Suite
    Replies: 2
    Last Post: 12-01-16, 01:45 PM
  2. What's on my BlackBerry Passport Thread
    By danny densing in forum BlackBerry Passport
    Replies: 12
    Last Post: 11-27-16, 11:50 AM
  3. Mobile Hotspot issues on my Q10
    By Victorious_Jay in forum BlackBerry Q10
    Replies: 1
    Last Post: 11-24-16, 09:51 AM
  4. Replies: 1
    Last Post: 11-24-16, 08:08 AM
  5. Google Play offers up 'Cyber Week Deals' on games, apps, books, movies, TV shows and more!
    By CrackBerry News in forum CrackBerry.com News Discussion
    Replies: 0
    Last Post: 11-23-16, 10:00 PM
LINK TO POST COPIED TO CLIPBOARD