1. CrackBerry Question's Avatar
    hi, I used to use BB Link to synchronise my Passport with my Notebook but it stopped working. I tried to use BB Desktop but it tell me that is is not compatible with my device.. ?
    10-03-16 02:16 PM
  2. Lusitano17's Avatar
    Is your notebook on Windows 10?
    The 1607 update is variable in its compatibility with BBLINK.
    If you are on Windows 10 remove BBlink and the BlackBerry desktop software entirely from the laptop.
    Reboot the notebook and reinstall BlackBerry desktop software.
    http://ca.blackberry.com/software/de...erry-link.html

    I had success by simply doing what I've described above but a number of CB posters haven't had the same luck. You may need to search through the threads for alternative suggestions.e.g. Registry editing, etc

    Has anybody else found BlackBerry Link won't work after Windows 10 anniversary update?

    Blackberry Link has stopped working

    Posted via CB10
    10-03-16 03:00 PM

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