1. CrackBerry Question's Avatar
    Few hours age, I lost my BB Z3, Running OS 10.3.1.1779: I opened blackberry protect and flag device as stolen: first it says my device is unable to communicate! But now this msg shows! "This device is lost or stolen. The data on this device has been deleted. If this device supports the anti-theft feature, someone who finds this device cant set it up without knowing your BlackBerry ID." - what is meaning of it? Is my all data on device deleted?
    06-04-15 08:19 AM
  2. eldricho's Avatar
    I think the phone was either turned off by the person or the battery ran out and when the person turned it on again, the wipe got through. So it's pretty likely that your data has been deleted. It's unfortunate that you didn't get the 10.3.2. update yet, it would have rendered the stolen device completely useless after the wipe.

    Sorry for your loss.
  3. paulwallace1234's Avatar
    Well if it says it was deleted, it was deleted.

    And since it's flagged as lost or stolen they cannot access it without logging in with your BlackBerry ID (The one you use with BlackBerry World ect)
    06-04-15 08:27 AM
  4. eldricho's Avatar
    I think the phone was either turned off by the person or the battery ran out and when the person turned it on again, the wipe got through. So it's pretty likely that your data has been deleted. It's unfortunate that you didn't get the 10.3.2. update yet, it would have rendered the stolen device completely useless after the wipe.

    Sorry for your loss.
    06-04-15 08:30 AM

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