08-19-14 07:10 PM
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  1. steve85grrr's Avatar
    steve85grrr
    Hello guys,

    I realised that the bottom speaker of my Z30 stopped working. I reset the phone 2 times but problem is not solved.. when I run the monitoring app the test concerning the speaker fails. Any solution to this problem?

    Regards,
    Stelios

    Posted via CB10
    08-19-14 02:58 PM
  2. Carl Estes's Avatar
    Carl Estes
    Trusted Member
    If the device is new, and if your within the 30 days, you should be able to return the phone to exchange for a new one from your carrier. After that, your on the Blackberry warranty. They give good service.
    But it is a hardware failure, simple.
    08-19-14 03:04 PM
  3. steve85grrr's Avatar
    steve85grrr
    Thanks a lot.. no I bought the device in November.. is it possible to give me an email or any official BlackBerry contact details in order to talk to them about this issue? I currently live in Germany but from the way you gave your answer, I guess there will be a global service..

    Regards

    Posted via CB10
    08-19-14 05:30 PM
  4. sam bulushi's Avatar
    sam bulushi
    you can go to repair shope and fix it there just might be a losing wire from the speaker thats all..

    Posted via CB10
    08-19-14 07:10 PM
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