1. irenejazz's Avatar
    Hello!
    I have this Q10 since January and love it!
    At this moment I have no sim card attached to it and I'm using it through wifi connection.
    Since I've it I haven't been able to download the software updates, therefore it still runs on 10.1.0. With this software a lot of apps cannot be upgraded and new apps cannot be downloaded.
    Do you think that's because I don't have a SIM card in it?
    When I try to upgrade it says that I have the latest version.

    What's your thoughts?

    Posted via CB10
    09-02-14 11:04 PM
  2. raino's Avatar
    10.1.0? Yikes.

    Well, a SIM card isn't absolutely necessary to find new updates. In fact, if you have a factory unlocked phone and a lazy carrier, not having a SIM card while checking for updates actually works in your favor. However, I'm guessing you don't have a factory unlocked phone.

    There are still ways to update your phone. First off, you don't need an active SIM to check for new updates. So if you still have your old, dead SIM and putting it in doesn't start service back up, put it in and check for updates. This would be the easiest way to update. If this option is no go, we can help you update through other methods.
    09-02-14 11:31 PM
  3. mvpcrossxover's Avatar
    Have you tried through Link?

    Posted via CB10
    09-02-14 11:32 PM
  4. irenejazz's Avatar
    Raino,
    It is an unlocked phone. I got it on Amazon and once received I used the given code to unlock it.
    I actually am about to go out of the country and try on a SIM card that has a data plan included. I will give it a try like that.

    No, I haven't tried with Links...what is it?

    Posted via CB10
    09-03-14 12:10 AM
  5. irenejazz's Avatar
    Yay!
    The SIM made the update possible!

    Posted via CB10
    09-10-14 09:38 AM
  6. raino's Avatar
    Yay!
    The SIM made the update possible!
    Glad to hear that. What OS did you update to, if you remember, and how are you liking it? I'm curious because it's a big jump in OSes you went through.
    09-10-14 09:58 AM
  7. irenejazz's Avatar
    I updated to 10.2.1.3014.
    Yes, it is kind of a big jump and it took a while to have it running on a nice speed (it was super slow for the first 30 minutes). Now it's fine.
    I'm not a fan of the all black background every where, but I'll get used to it.
    I like the priority option on the Hub.
    For the rest I haven't explored it too much in depth yet.

    How do you like it?

    Posted via CB10
    09-10-14 01:54 PM
  8. irenejazz's Avatar
    I am not loving the fact that on the browser the bar disappears right away and it's not intuitive to make it come back.

    Posted via CB10
    09-10-14 02:20 PM
  9. tex3523's Avatar
    I am not loving the fact that on the browser the bar disappears right away and it's not intuitive to make it come back.

    Posted via CB10
    Just tap near the bottom or scroll up.

    Posted from my awesome Q10
    09-10-14 02:29 PM
  10. irenejazz's Avatar
    Sometimes there are pages that cannot be scrolled (either up or down). What button do you press?

    Posted via CB10
    09-12-14 05:19 AM
  11. tex3523's Avatar
    Just tap near the bottom of the screen.

    I have never encountered this that I remember, but if you try to scroll up(meaning scroll to the top of the page). It should appear.

    Posted from my awesome Q10
    09-12-14 10:38 AM
  12. irenejazz's Avatar
    Thank you!
    One more question, the pictures got organized differently. In the past the most recent pictures were on top, now they are on the bottom. Is there a way to get them back on the top?

    Posted via CB10
    09-13-14 02:00 PM
  13. tex3523's Avatar
    Select date at the bottom screen main page of picture app. Then the latest month at top. If you look by albums it is oldest on top


    Posted from my awesome Q10
    09-13-14 02:20 PM
  14. irenejazz's Avatar
    Tex you're great.
    One last question about the pictures. I noticed that if I publish or send a picture the app doubles it. Is it normal?

    Posted via CB10
    09-13-14 02:28 PM
  15. tex3523's Avatar
    I assume you mean you edit the picture and save it. Then yes you have the original and the edited picture. If your happy with the edited one, then delete the original.



    Posted from my awesome Q10
    09-13-14 03:02 PM
  16. irenejazz's Avatar
    No, not if edited. When simply shared on Instagram, or whatsapp, or Facebook...

    Posted via CB10
    09-13-14 06:21 PM
  17. tex3523's Avatar
    No, not if edited. When simply shared on Instagram, or whatsapp, or Facebook...

    Posted via CB10
    Nope I don't have that problem.

    Posted from my awesome Q10
    09-13-14 07:41 PM
  18. irenejazz's Avatar
    That's very weird :/
    Look at the screen shot. Those are pics I shared on different apps (iGran, whatsapp, FB)

    Click image for larger version. 

Name:	IMG_20140914_163347.png 
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    Posted via CB10
    Attached Thumbnails Software Updates not possible-img_20140914_162412.jpg  
    09-14-14 09:38 AM
  19. tex3523's Avatar
    I bet it has something to do with your app you use to make the collages. I would contact the developer.

    Posted from my awesome Q10
    09-14-14 10:55 AM

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