1. Wolfgang vom Hagen's Avatar
    Hello,

    using the latest Snap Version quiete a while and never experienced any problems. Now, all of a sudden, I am encountering problems while downloading an app update and also while trying to download a new app from the playstore through Snap. The file or update starts to download and after 1 up to 3 seconds, the download progress indicator turns red showing "Download Error." Already cleared the Snap Cache and restarted my Z30 with no changes in error behavior. Any idea what to do ? Is there anybody else suddendly encountering download problems while using Snap ?

    Thanks for replying !
    Wolfgang
    08-29-14 09:44 AM
  2. shorski's Avatar
    I also do experience this but I figure mine is because my device goes into sleep mode or I go to do something else.
    So anytime I'm downloading from Snap, I leave it open on the display till it completes before going to do something else on the phone and I don't let the light dim.
    Kinda weird but that solve it for me.
    w_scott likes this.
    08-29-14 09:49 AM

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