1. CrackBerry Question's Avatar
    Z10 - STL100-1 user

    -after the recent update to 10.2.1.3062, i can no longer access my calls,text and camera(only blinks and move sidewards after opening).
    * i can receive text messages but cannot access/read them
    * i cannot received phone calls only registers them as missed calls, moreover i cannot access it even pressing the phone icon at the bottom.
    * pressing camera icon only opens the window and suddenly closes
    * the next day after updating OS, i can no longer access wechat app, i decided to delete but seems it was not deleted afterall. i kept deleting it, even going to BB world, but says "failed to delete"
    * after OS update, if i open up sideloadd apps (e.i. CoC) an error shows " Unfortunately, the process android.acore.has stopped"

    I have repeatedly restart/reset, remove battery etc.. whatever i can think as a solution but still didn't fix the issue.

    Can you please assist me on this? Is the only option doing a sec. wipe??
    11-10-14 11:55 AM
  2. howarmat's Avatar
    security wipe would probably be advised. It sounds like the update was corrupt
    12-08-14 10:01 PM

Similar Threads

  1. Replies: 8
    Last Post: 01-25-15, 10:04 AM
  2. Can apps be stored on my memory card?
    By BBMBill in forum Ask a Question
    Replies: 3
    Last Post: 11-11-14, 08:13 AM
  3. BBM Killen my battery since latest update on Z30
    By dmbfire in forum Ask a Question
    Replies: 1
    Last Post: 11-11-14, 04:26 AM
  4. Passport on public transport.
    By JamieWilson01 in forum BlackBerry Passport
    Replies: 7
    Last Post: 11-10-14, 01:34 PM
LINK TO POST COPIED TO CLIPBOARD