1. Stelios Gnd's Avatar
    Hi!
    I just bought a new 32gb class 10 SD card so that I ll be able to record 4k videos on my card and not on the device's internal storage.
    When on the camera settings I turn on the "save on SD card" option the video resolution automatically goe to 720p. An additional message pops up saying that in order to record 4k on my SD card it should be a class 10 one and higher(which it is)
    Can anybody help me pls?
    11-18-16 07:48 AM
  2. Carl Estes's Avatar
    Did you format the card in the device?

    Also, check this out, should help:

    How to change your video settings on the BlackBerry Priv camera | CrackBerry.com
    11-18-16 09:49 AM
  3. Stelios Gnd's Avatar
    When I inserted the new card I got this message. I chose the first.should I have chosen the second?
    Attached Thumbnails SD card class 10 4k vid on priv-screenshot_20161118-142338.jpg  
    11-18-16 11:26 AM
  4. Carl Estes's Avatar
    Portable storage is correct.
    Does it record 4K video onto the "device memory" properly?
    11-21-16 10:56 AM
  5. conite's Avatar
    Class 10 isn't sufficient for 4k video. You need UHS-1 U3.
    11-21-16 10:57 AM

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