1. CrackBerry Question's Avatar
    Hi has any body else have this problem when I am dailing someone the screen just goes black or blank.

    The phone is a blackberry priv...using the android system....
    Last edited by zocster; 01-09-17 at 11:57 AM.
    01-09-17 09:47 AM
  2. Bla1ze's Avatar
    Haven't experienced that. What firmware version is on your Priv?
    01-10-17 05:11 PM
  3. gerandran's Avatar
    did you receive a solution? my priv darkens, will flash, and I can't access the apps on the screen during calls.
    04-21-17 11:17 AM
  4. xandros9's Avatar
    sounds like the proximity sensor isn't quite working right.

    You can pick up BlackBerry Virtual Expert from the Play Store to diagnose.

    Also, remove anything on the display, whether a sticker, screen protector, dirt, etc.
    04-21-17 02:06 PM

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