1. CrackBerry Question's Avatar
    Whatsapp is not restoring the old messagestore.db file on my Blackberry 9360 phone.

    Instead it is creating a new file.

    The file is correctly placed on the SD card as per FAQ's on the whatsapp website.

    Please advise.
    03-23-17 12:31 AM
  2. mainely_linux's Avatar
    Whatsapp is not restoring the old messagestore.db file on my Blackberry 9360 phone.

    Instead it is creating a new file.

    The file is correctly placed on the SD card as per FAQ's on the whatsapp website.

    Please advise.
    What phone are you switching to?

    Check this link and let us know if it offeres any help: https://supportforums.blackberry.com...955905#M178680
    03-23-17 08:05 AM
  3. vivekjhavar's Avatar
    We have tried this but it doesn't work.

    If we can have a step by step detailed screen shot, maybe we can figure out where we are going wrong.

    Answering your question - The phone is the same i.e. Blackberry 9360.

    Unfortunately after reinstalling, it does not pick up the file but instead creates a new file and changes the name of the file that we want it to pick up.
    03-23-17 12:12 PM
  4. dkonigsberg_wa's Avatar
    03-23-17 12:34 PM
  5. vivekjhavar's Avatar
    Yes - you are correct - that was posted by us but nothing fruitful came out of it and so we have tried again under this new thread as we urgently need the database file

    We do not mind paying for the services if it is possible
    03-24-17 12:52 AM
  6. BigBadWulf's Avatar
    Let's focus the conversation on this thread.
    03-24-17 08:14 AM

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