1. CrackBerry Question's Avatar
    hello guys, I have a hugr problem please HELP
    I just updated my Q5 to BB 10.3 this morning and of course I didn't have enough space so I did a full back-up by BB Link and then wiped the device and made the back up.
    after that I tried to do the restore by BB Link but it didn't work, it's gives me error as the following:
    "Unable to save name
    An error occurred while saving devie name. If the error persists reconnect your device and try again."

    PLEASE HELP me in solving this problem !!!or how I could be back to BB 10.2 to get my data back !!
    03-06-15 06:56 PM
  2. KermEd's Avatar
    You could do a device restore, which puts you back to an older OS, and then try to apply the update.

    You could also try using sachesi to pick a mid range OS to use as your center point before restoring.

    Posted to CB via my Passport | FileArchiveHaven
    03-07-15 04:29 AM
  3. BIGXVI's Avatar
    Hi there...
    I'm having the same problem here...
    i just updated my Q5 to os 10.3.1.1565
    (Had an error with memory when trying to do OTA update , so i did a full backup on device via link , Factory Reset , then updated it )
    Then i tried to do a full restore , but it wont restore it
    saying:
    "Restore was canceled"
    "The Operation was canceled, and some items were not restored."
    is there anyway to restore the backup without reverting to an older os ?
    03-21-15 05:23 PM
  4. out2late's Avatar
    I'm having the same problem with my Classic and I'm not able to find an auto-loader for SQC100-4 or previous older OS. Can you help me?
    04-06-15 09:19 AM

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