1. simplykartik07's Avatar
    Whenever I restored back up on my z10, using BlackBerry Link. I am unable to access my phones card. Earlier I thought it might be cause I didn't remove my sd card during restoring. I had to erase my memory card through phone, it was not even working with a card reader. Then I get it working. Today again I had to make a restore from a backup, this time I removed my card during the process, but again same problem. I'm running 10.3.1.1779. Plz help, thanks in advance.

    Posted via CB10
    07-15-15 10:48 AM
  2. jaydee5799's Avatar
    restoring and backing up do absolutely NOTHING with the SD card. You should not have to remove it FOR ANY REASON.

    What are you trying to do?
    07-15-15 10:51 AM
  3. simplykartik07's Avatar
    Every time I restore my phone, my memory card does not open,any file from my sd card does not open,my laptop won't even detect it through card reader, or BlackBerry link, until I erase my sd card frm phone. After doing that it works perfectly. It happened thrice.

    Posted via CB10
    07-15-15 01:15 PM

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