Restart issue

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02-07-17, 09:33 AM
Vishal Rajput3vi

Restart issue

Any one can help why my BlackBerry z10 getting restart again n again

Posted via CB10
02-07-17, 09:36 AM
mrfreeze

Make sure the battery is seated properly and isn't getting loose. You may need to put something under the battery door to help hold the battery down.
02-07-17, 09:38 AM
Vishal Rajput3vi

OK. Thanks any other issue is possible apart battery

Posted via CB10
02-07-17, 09:44 AM
mrfreeze

Power button or failing hardware..
02-07-17, 09:44 AM
Vishal Rajput3vi

One more issue is their cell is getting heat

Posted via CB10
02-07-17, 09:46 AM
Vishal Rajput3vi

Then what is the solution

Posted via CB10
02-07-17, 09:50 AM
mrfreeze

A new phone? It just may be that the hardware is failing.
02-07-17, 09:52 AM
Vishal Rajput3vi

Thank you

Posted via CB10
02-07-17, 09:58 AM
Dunt Dunt Dunt

Another possible solution would be to reload the OS as it's possible something is corrupted and causing the reboot sequeance..... at this point it something to try. Use LINK to do a Factory Reset or just use an Autoloader.
02-07-17, 10:23 AM
kbalaz

Originally Posted by Dunt Dunt Dunt

Another possible solution would be to reload the OS as it's possible something is corrupted and causing the reboot sequeance..... at this point it something to try. Use LINK to do a Factory Reset or just use an Autoloader.

agreed. rebooting can be caused by something corrupt in the os or an app. Its what QNX does. If it detects something wrong is going on, it will restart to try and correct the problem. Was there any new apps loaded right before this started happening?